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Wednesday Sep 30
Scam Alert - Some of our phone numbers have been “spoofed” Home Office

Scam Alert - Some of our phone numbers have been “spoofed”

Scammers are clever, and they’ve found ways to transmit false information about their phone numbers to hide their identities. Faking a phone number this way is called “spoofing” and when the purpose is to scam someone or cause harm, it is illegal.

Typically, scammers use spoofing to pose as a business (such as Spectrum
Generations and Healthy Living for ME), bank, or government agency in order to trick people into giving up personal or financial information. They choose these types of numbers, that you may be familiar with, hoping that you may already know the business and trust it.

If you answer, scammers use scripts to try to steal valuable personal
information and money, which can be used in fraudulent activity. You may not be able to tell right away if an incoming call is spoofed but here are some tips:

  • Be extremely careful about responding to any request for personal
    identifying information.
  • Do not respond to any questions, especially those that can be answered with "Yes" or "No."
  • Never give out personal information such as account numbers, Social Security numbers, mother's maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.
  • Use caution if you are being pressured for information immediately.

During September, we were alerted to two such instances – one using our Muskie Community Center’s main phone line, and one using the Healthy Living for ME toll-free line. We reported these to the FCC immediately, and are continuing to work hard to stop this scam and educate those in our
communities that we are not the originator of these calls.

If you have questions or concerns, or believe you have been a victim of this scam, please contact us at 1-800-639-1553.


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Phone (207) 622-9212 or toll free at
1-800-639-1553
Phone One Weston Court
Augusta, ME 04330
Phone [email protected]
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Home Office

Home Office
One Weston Court
Augusta, ME 04330
(800) 639-1553

Northern Kennebec County

Muskie Community Center
38 Gold Street
Waterville, ME 04901
(207) 873-4745

Lincoln County

Lincoln County Regional Center
525 Main Street
PO Box 474
Damariscotta, ME 04543
(207) 563-1363

Waldo County

Waldo Community Center
18 Merriam Road
Belfast, ME 04915
(207) 338-1190

Somerset County

Somerset Community Center
30 Leavitt Street
Skowhegan, ME 04976
(207) 474-8552

Southern Kennebec County

Cohen Community Center
22 Town Farm Road
Hallowell, ME 04347
(207) 626-7777

Sagadahoc County

Midcoast Regional Center
35 Union Street
Brunswick, ME 04011
(207) 729-0475

Knox County

Knox Resource Office
87 Elm Street
Suite 204A
Camden, ME 04843
207-596-0339

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